Endue

Endue is an end-to-end service that caters to patients that suffer from long-covid symptoms. This project was in a collaboration with a huge active long-covid community and involved real potential users and stakeholders and was carried out over the duration of 14 weeks.

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Project highlights:

Desk research, diary studies, user personas, problem evaluation matrix, business value proposition, stakeholder map, service blueprint, information architecture, function parameter matrix, thematic analysis.

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Group project 

My contribution: User personas, information architecture, business value proposition, stakeholder map, project coordination, user research, user interviews, and user journey.